Terms of Service


Welcome to! These Terms of Service (“Terms”) govern your use of our website and any related services provided by (“we,” “us,” or “our”). By accessing or using our website, you agree to comply with these Terms and be legally bound by them. Please read these Terms carefully before using our services.

Acceptance of Terms

By accessing or using (, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or services.

Website Use

You must be at least 18 years old to use our website and services. By accessing or using our website, you represent and warrant that you are of legal age.


In order to access certain features of our website or make purchases, you may be required to create an account. You agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

Products and Services

Our website offers pet products for sale. We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any information on our website. Prices are subject to change without notice.

Ordering and Payment

When placing an order through our website, you agree to provide accurate and complete information about yourself and the intended recipient of the products. You are responsible for ensuring that the payment details provided are valid and that you have sufficient funds to complete the transaction. We reserve the right to refuse or cancel any order at our discretion.

Shipping and Delivery

We will make reasonable efforts to ship your products in a timely manner. However, we are not responsible for any delays or damages caused by the shipping carrier. The risk of loss and title for purchased products passes to you upon delivery.

Returns and Refunds

If you are not satisfied with your purchase, you may be eligible for a return or refund in accordance with our Return Policy, which is available on our website. Please review the Return Policy carefully before making a purchase.

Intellectual Property

All content on, including text, graphics, logos, images, videos, and software, is the property of or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content without our prior written consent.

Limitation of Liability

To the extent permitted by law, shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with your use of our website or services, including but not limited to damages for loss of profits, data, or other intangible losses.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.


We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for any changes. Your continued use of our website after the posting of any modifications constitutes your acceptance of the revised Terms.

If you have any questions or concerns about these Terms, please contact us at