This thoroughly revised, industry standard guide delivers all the information you need to apply Lean Six Sigma techniques and dramatically improve processes, profitability, sustainability, and also the long-term growth. Written by two of the foremost authorities in the field, the book contains full explanations of the latest lean, problem solving and change management principles and also methods. Moreover you will discover how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. Although the book includes coverage of the recently released Minitab 18.

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