Learn the manners expected in business today and how they can help you build stronger relationships.
Do you want to be the person at your company everyone trusts and is the most-wanted team member? Do you want to be valued for presenting yourself and your company well? The Emily Post Institute’s Business Etiquette for Professionals program will help you do just that. This program is designed to help you build better, stronger relationships in your business life. This condensed version of our popular in-person Business Etiquette Seminars is presented by seminar creator Peter Post, author of The Etiquette Advantage in Business, 3rd edition, and The New York Times bestseller Essential Manners for Men. Drawing on his expertise and experience as a business owner, a business etiquette expert, and a seasoned presenter, Peter guides you through essential business etiquette and manners concepts with tools that can help you advance your business relationships and your career.
In this 12-lesson course, Peter explains how etiquette and manners are fundamental to building better relationships in the workplace and how they relate to the larger world of business. You’ll discover the most common business manners mistakes and how to avoid them, in addition to the most requested content from the Emily Post Institute’s Business Etiquette Seminars. Each lesson is illustrated with dynamic text and images, as well as sample problems and examples that speak with style and humor to the core concepts of etiquette.
The Emily Post Institute’s E-Learning programs are a whole new way to bring the confidence, authority, and credibility of Emily Post etiquette to both your personal and company brands.
Your Instructor
Peter Post is an etiquette expert, great-grandson of Emily Post, and the author of five etiquette books, including the New York Times bestseller Essential Manners for Men, Essential Manners for Couples, and The Unwritten Rules of Golf. Peter is also the co-author of The Etiquette Advantage in Business, 3rd edition, and A Wedding Like No Other.
The creator of Emily Post business etiquette seminars, Peter leads business seminars for companies both in the United States and abroad. In addition, Peter is the creator and co-presenter of the Emily Post Business Etiquette Train the Trainer Course, taught twice yearly in Burlington, Vermont, or globally by special request. Peter also hosts The Emily Post Institute’s E-Learning program. Each e-learning module features Peter as he guides viewers through major manners concepts illustrated with moving text and images that speak a language all their own.
Course Curriculum
Emily Post’s Business Etiquette for Professionals
Business Etiquette for Professionals
Lesson 1: Why Etiquette? (13:48)
Lesson 2: What Is Etiquette? (12:26)
Lesson 3: Communication – The Four P’s (7:51)
Lesson 4: Written Communications (7:20)
Lesson 5: Verbal Communications (11:31)
Lesson 6: The Workplace (8:49)
Lesson 7: Meetings (7:10)
Lesson 8: Enhancing Your Image (10:29)
Lesson 9: Social Media (9:19)
Lesson 10: Business Social (9:48)
Lesson 11: Top Ten Business Dining Tips (11:57)
Lesson 12: The 24/7 Professional (7:09)
Printable Certificate of Completion
Printable Certificate of Completion
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