Collection: Management, Leadership, Career Training…

Below is a themed index of what’s inside

Leadership

Leadership Skills, Introduction
Leadership Motivation Assessment – Know your motivation to lead
Leadership Motivation Tools – Increase your leadership motivation
Optimism: The hidden asset
Information Gathering – Information is inspiration
Winning Expert Power – Leading from the front
Leadership styles – Use the right one for the situation
Blake Mouton Managerial Grid – Balancing task- and people-oriented leadership
What’s Empathy Got to Do With It?
Humility – The most beautiful word in the English language
“I Swear by Apollo” (P) – Being accountable to yourself in leadership
A Leader’s Mood – The dimmer switch of performance
A Bit of Perfume – Giving praise
Mission Statements and Vision Statements – Unleashing purpose
Win-Win Negotiation – Finding a fair compromise
Crisis Planning (P) – Preparing your best response to the unexpected
Cross Cultural Leadership (P)
Hofstede’s Cultural Dimensions – Understanding workplace values around the World
Working in Virtual Teams (P) – Team working that overcomes time and space
Leading Equals (P) – Motivating people effectively, without authority
Now You’re the Boss… (P) – Learning How to Manage Former Peers
Building Tomorrow’s Leaders (P) – Identifying and developing leaders in your organization
The 100-Mile Walk, by Sander and Jonathan Flaum (P) – Book Insight
What Happy Companies Know, by Dan Baker, Cathy Greenberg, and Collins Hemmingway (P) – Book Insight
Revved! and Monday Morning Mentoring (P) – Book Insight
The Uncertainty Factor
The Green-Eyed Monster – Keeping envy at out of the workplace
Delegation – Bite-Sized Training™
What’s your point of view – Coaching Clinic
Improving Productivity – Bite-Sized Training™
12: The Elements of Great Managing, by Rodd Wagner and James K Harter (P) – Book Insight
Building Expert Power – Bite-Sized Training™
Know-How, by Ram Charan (P) – Book Insight
Resiliency, with Cal Crow (P) – Expert Interview
The Effective Executive, by Peter Drucker (P) – Book Insight
If Harry Potter Ran General Electric, by Tom Morris (P) – Book Insight
Mindset for Success (P) – Learning Stream
Think Big, Act Small, by Jason Jennings (P) – Book Insight
Leading People Through Disasters, with Kathy McKee (P) – Expert Interview
Lead Now! (P) – Learning Stream
Influencer, by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler (P) – Book Insight
Training for Non-Trainers – Bite-Sized Training™
High Impact Non-Profit Organizations, with Heather McLeod Grant (P) – Expert Interview
How to Win Friends and Influence People, by Dale Carnegie (P) – Book Insight
The Future of Management, by Gary Hamel (P) – Book Insight
What Men Don’t Tell Women About Business, with Chris Flett (P) – Expert Interview
Results That Last, by Quint Studer (P) – Book Insight
Myself and Other More Important Matters, by Charles Handy (P) – Book Insight
Recruiting Skills – Bite-Sized Training™
Head and Heart Management, by Adrian Furnham (P) – Book Insight

Team Tools

Team Effectiveness Assessment – How well do you and your team work together?
Team Management Skills (P) – The core skills needed to manage your team
Forming, Storming, Norming, Performing (P) – Helping new teams perform effectively
Cog’s Ladder (P) – Understanding and accelerating group formation
Belbin’s Team Roles – Understanding team roles can improve team performance
Benne and Sheats’ Group Roles – Identifying both positive and negative group behavior roles
Team Charters (P) – Getting your teams off to a great start
Hiring People: Questions to Ask (P) – Know what to ask to find the right person
Inbox/In-Tray Assessment (P) – Uncovering how an employee will perform on the job
Successful Induction (P) – Getting new team members off to a great start
Understanding Developmental Needs (P) – Help your team reach peak performance
Training Needs Assessment (P) – Making sure your team is properly trained
GROW Model, The – Coaching team members to improve performance
Heron’s Six Categories of Intervention (P) – Understanding how to help effectively
Succession Planning (P) – Seamlessly transferring key knowledge, skills and abilities
The Peter Principle (P) – Avoiding Promoting People to a Level of Incompetence
Performance Management and KPIs (P) – Linking activities to vision and strategy
How Good are Your Motivation Skills? – Discover key factors for building a motivated team
Management by objectives (MBO) (P) – Motivating people by aligning their objectives with the goals of the organization
Management By Wandering Around (MBWA) (P) – Staying in touch with your team
Task Allocation – Pick the right team
Why the Rules are There – Helping people understand and enforce rules
DILO (Day In the Life Of) (P) – Improving team effectiveness by analyzing daily activity
Successful Delegation – How, when, why
Avoiding Micromanagement – Helping team members excel – on their own
The Delegation Dilemma
Motivating your Team: Bite-Sized Training™
Herzberg’s Motivators and Hygiene Factors – Learn how to motivate your team
Expectancy Theory – Motivate your team by linking effort with outcome
Ice Breakers (P) – Easing group contribution
Maslow’s Hierarchy, Using (P) – Building a happier, more satisfied team
Theory X and Theory Y (P) – Understanding team member motivation
Alderfer’s ERG Theory (P) – Understanding the priorities in people’s needs
Job Enrichment – Increasing job satisfaction
Building the Trust of Your New Team (P) – Getting real and living the “We” in team
Resolving Team Conflict (P) – Building stronger teams by facing your differences
Re-Engaging Team Members (P) – Turning negative back to positive
Dealing with Poor Performance – Is it lack of ability or low motivation?
Performance Agreements – Increasing personal accountability
Adams’ Equity Theory – Balancing employee inputs and outputs
Pygmalion Motivation (P) – Managing high performance with high expectations
The Power of Nice, with Robin Koval (P) – Expert Interview
Workplace Bullying, with Dr Gary Namie (P) – Expert Interview
Creating We, with Judith Glaser (P) – Expert Interview
The Speed of Trust, by Stephen M R Covey (P) – Book Insight
Delegation – Bite-Sized Training™
Secrets of Coaching for Exceptional Performance, with Gregg Thompson (P) – Expert Interview
Giving Feedback – Bite-Sized Training™
Overcoming Cultural Barriers to Change (P) – Moving to a high performance culture
12: The Elements of Great Managing, by Rodd Wagner and James K Harter (P) – Book Insight
Are You Getting Along? – Coaching Clinic
Rewire or rust, with Robert Critchley (P) – Expert Interview
Who Do I Blame? – Coaching Clinic
Toyota Talent, by Jeffrey K Liker and David P Meier (P) – Book Insight
Team Building – Bite-Sized Training™
Dealing with Conflict – Bite-Sized Training™
Manage Your Team (P) – Learning Stream
Telling Ain’t Training, by Harold D Stolovitch and Erica J Keeps (P) – Book Insight
X-Teams, by Deborah Ancona and Henrik Bresman (P) – Book Insight
Working with You is Killing Me, with Katherine Crowley and Kathi Elster (P) – Expert Interview
Don’t Just Do Something, Stand There!, by Marvin Weisbord and Sandra Janoff (P) – Book Insight
Manage Change (P) – Learning Stream
Using Recognition to Drive Performance, with Chester Elton (P) – Expert
Interview
Handling “Politics” (P) – Learning Stream
Training for Non-Trainers – Bite-Sized Training™
How to Win Friends and Influence People, by Dale Carnegie (P) – Book Insight
On the Defensive – Coaching Clinic
Do I Kiss, Bow or Shake Hands?, with Terri Morrison (P) – Expert Interview
Don’t Take It Personally – Coaching Clinic
Developing People (P) – Learning Stream
What Is… Human Resource Management? – Bite-Sized Training™
Building Effective Teams – Bite-Sized Training™
Recruiting Skills – Bite-Sized Training™
RQBQ!: The Question Behind the Question, by John G Miller (P) – Book Insight
Making Work Fun, with Leslie Yerkes (P) – Expert Interview

Strategy Tools

PEST Analysis – Understanding the big picture
Porter’s Diamond – Shaping your strategy to reflect national strengths and weaknesses
SWOT Analysis – Strengths, weaknesses, opportunities and threats
Using the TOWS Matrix – Developing strategic options from an external-internal analysis
Porter’s Generic Strategies – Choosing your route to competitive advantage
Porter’s Five Forces – Understanding power in a situation
USP Analysis – Finding your competitive position
Core Competence Analysis – Building sustainable competitive advantage
Bowman’s Strategy Clock (P) – Making sense of eight competitive positions
Scenario Analysis – Exploring different futures
Value Chain Analysis – Achieve excellence in the things that matter
Customer Experience Mapping (P) – Seeing your business through the eyes of your customers
The McKinsey 7S framework– Ensuring that all parts of your organization work in harmony
ADL Matrix (P) – How industry position influences your strategy
Congruence Model (P) – Aligning the drivers of high performance
Deal and Kennedy’s Cultural Model (P) – Understanding rites and rituals in corporate culture
The Cultural Web – Aligning your organization’s culture with strategy
Using the Ansoff Matrix – Understanding the different risks of different options
Using the Boston Matrix – Focusing effort to get the greatest return
Critical Success Factors – Identifying the things that really matter for success
Business Process Reengineering (P) – Using radical change to improve organizational performance
Using the Greiner Curve – Surviving the crises that come with growth
The Sales Funnel (P) – Keeping control of your sales pipeline
The Marketing Mix and 4 Ps – Understanding how to position your market offering
Market Segmentation (P) – Understanding different customer needs
Product Life Cycle – Managing your product to maximize success
The Product Diffusion Curve – Keeping your marketing message fresh
Winning, by Jack Welch (P) – Book Insight
Zero Defects – Getting it right first time
Kaizen (P) – Gaining the full benefits of continuous improvement
Kanban (P) – Creating efficiency in the workplace
Just In Time (JIT) – Reducing inventory, minimizing waste, and responding to your customers
Total Quality Management (TQM) (P) – Delivering quality at every level
Deming’s 14-Point Philosophy (P) – A recipe for total quality
Pyramid of Purpose – Concisely communicating strategy
Hoshin Planning System (P) – Steering everyone in the right direction
The Balanced Scorecard – Motivating employees to deliver your strategy
The Triple Bottom Line (P) – Measuring your organization’s wider impact
Leverage – Achieve much more with the same effort
Practical Business Planning – Understanding the components of future success
Murphy’s Law – Expecting the unexpected
Made to Stick, by Chip and Dan Heath (P) – Book Insight
One Billion Customers, by James McGregor (P) – Book Insight
Managing Change – Bite-Sized Training™
Negotiation Skills – Bite-Sized Training™
Sell Your Idea! – Bite-Sized Training™
Leading People Through Disasters, with Kathy McKee (P) – Expert Interview
Think Strategically (P) – Learning Stream
Fooled by Randomness, by Nassim Nicholas Taleb (P) – Book Insight
Executing Your Strategy, by Mark Morgan, Raymond E Levitt and William Malek (P) – Book Insight
Six Sigma, with Thomas Pyzdek (P) – Expert Interview
What Is… Finance Management? – Bite-Sized Training™

Problem Solving

Problem Solving Skills, Introduction
CATWOE – Understanding the different elements that contribute to a problem
5 Whys – Getting quickly to the root of a problem
Appreciation – Extracting maximum information from facts
Using Aides Memoire (P) – Feeding experience back into problem solving
Drill Down – Breaking problems down into manageable parts
The Concept Fan – Widening the search for solutions
Affinity Diagrams – Organizing ideas into common themes
Cause & Effect Analysis – Understanding the root cause of problems
Root Cause Analysis – Tracing a problem to its origins
Systems Diagrams – Understanding the way factors interact
Flow Charts – Understanding and communicating process flows
Writing a Procedure – Making sure things are done without mistakes and omissions
Swim Lane Diagrams – Mapping and improving processes in your organization
Storyboarding – Planning and checking a process as a team
Failure Mode and Effects Analysis (FMEA) – Spotting problems before a solution is implemented
Inductive Reasoning (P) – Drawing good, generalized conclusions
Avoiding Logical Fallacies (P) – What they are, and how to avoid them
Heuristic Methods – Using rules of thumb
Appreciative Inquiry – Solving problems by looking at what’s going right
The Straw Man Concept – Build it up, knock it down, and create a solid final solution
Problem Solving: Searching for Solutions – Bite-Sized Training™
Simplex – An integrated problem solving process
Why Not?, by Barry Nalebuff and Ian Ayres – Book Insight
Solve and Decide (P) – Learning Stream
Simplex – An integrated problem solving process

Decision Making

Decision Making Skills, Introduction
How to Avoid Decision Making Paralysis – Bite-Sized Training™
Pareto Analysis – Choosing which changes to make
Plus, Minus, Interesting – Weighing the pros and cons of a decision
Grid Analysis – Making a choice balancing many factors
Paired Comparison Analysis – Working out relative importances
Analytic Hierarchy Process (AHP) – Choosing by weighing up many subjective factors
Force Field Analysis – Analyzing pressures for and against change
Decision Trees – Choosing by projecting “expected outcomes”
Quantitative Strategic Planning Matrix (QSPM) (P) – Choosing the best strategic way forward
The Vroom-Yetton-Jago Decision Model (P) – Deciding how to decide
Risk Analysis – Evaluating the risks that you face
Are You a “Cautious” or “Courageous” Decision Maker? – Understand your risk profile and make better decisions
Cash Flow Forecasting – Testing the viability of a project
Monte Carlo Analysis (P) – Bringing uncertainty and risk into forecasting
Cost/Benefit Analysis – Simple financial decision making
Critical Thinking (P) – Develop the skills for successful thinking
Impact Analysis (P) – Identifying the unexpected consequences of a decision
The Ladder of Inference (P) – Avoiding “jumping to conclusions”
Blindspot Analysis (P) – Avoiding common “fatal flaws” in decision making
Six Thinking Hats – Looking at a decision from all points of view
The Kepner-Tregoe Matrix (P) – Making unbiased, risk assessed decisions
Multi-Voting – Choosing fairly between many options
Nominal Group Technique (P) – Prioritizing issues and projects to achieve consensus
Stepladder Technique – Making better group decisions
The Delphi Technique(P) – Achieving well thought-through consensus among experts
Avoiding Groupthink (P) – Avoiding fatal flaws in group decision making
The Go Point by Michael Useem (P) – Book Insight
Am I Making the Right Choice? – Coaching Clinic
Made to Stick, by Chip and Dan Heath (P) – Book Insight
Using Decision Trees – Bite-Sized Training™
Project Evaluation and Financial Forecasting – Bite-Sized Training™
Reactive Decision Making (P) – Making good decisions under pressure
Spiral Dynamics (P) – Understanding how people’s values may affect their decision making
Choose! – Coaching Clinic

Project Planning

Project Management Skills, Introduction
Estimating Time Accurately – A key to project success
Logframes, and the Logical framework Approach – Planning robust, coherent, successful projects
Work Breakdown Structures – Mapping out the work within a project
Action Plans – Small scale planning
Scheduling Simple Projects
Gantt Charts – Planning and Scheduling more complex projects
Critical Path Analysis – Planning more complex projects
Request for Proposal Documents – Getting better terms with a competitive bidding process
Project Initiation Documents – Getting your project off to a great start
Project Milestone Reporting (P) – Keeping projects on track by monitoring significant check points
Plan-Do-Check-Act (PDCA) – Implementing new ideas in a controlled way
Risk Impact/Probability Chart – Learning to prioritize risks
The Planning Cycle – A planning process for middle-sized projects
Planning Large Projects and Programs
Change Management (P) – Making organization change happen effectively
Lewin’s Change Management Model – Understanding the three stages of change
Project Dashboards – Quickly communicating project progress
Stakeholder Analysis – Winning support for your projects (1)
Stakeholder Management – Winning support for your projects (2)
The RACI Matrix (P) – Structuring accountabilities for maximum efficiency and results
Influence Maps – Uncovering where the power lies in your projects
Using the Change Curve (P) – Accelerating and improving change
Leavitt’s Diamond (P) – An integrated approach to change
Burke-Litwin Change Model (P) – Unraveling the dynamics of organizational change
Kotter’s 8-Step Change Model – Implementing change powerfully and successfully
Why Change Can Fail (P) – Knowing what not to do
Organizational Design – Aligning organizational structure with business goals
Words used in… Project and Program Management
Stakeholder Management – Bite-Sized Training™
Winning Support for Your Project – Bite-Sized Training™
Planning Small Projects – Bite-Sized Training™

Manage Time

Time Management, Introduction
Activity Logs – Seeing how you really spend your time
To Do Lists – The key to efficiency
Effective Scheduling – Planning the best use of time
Job Analysis – A tool for managing work overload
Personal Goal Setting – How to achieve your dreams
Locke’s Goal Setting Theory – Understanding SMART Goal Setting
Golden Rules of Goal Setting – Five rules to set yourself up
Backward Goal-Setting – Using backward planning to set goals
Repacking Your Bags, by Richard J Leider and David A Shapiro (P) – Book Insight
Costing Your Time (P) – Understanding the real value of your time
Beating Procrastination – Manage your time. Get it all done.
Why can’t I just DO it? How to stop procrastinating Coaching Clinic
Managing Interruptions (P) – Maintain focus. Keep control of your time.
In Flow – Maximizing productivity through improved focus
The Urgent/Important Matrix – Using time effectively, not just efficiently
Action Programs – Becoming exceptionally well organized
Action Priority Matrix, The (P) – Making the most of your opportunities
Prioritization (P) – Making best use of your time and resources
How to Prioritize – Bite-Sized Training™
Why can I never say NO? – Coaching Clinic
Treasure Mapping (P) – Visualising your goal for greater achievement
Pickle Jar Theory (P) – Make your schedule work. Leave time for fun!
The Art of Filing – Managing your documents… and your time
New Year’s Resolutions – Planning for a year of achievement
Beating the Time Bandits – Bite-Sized Training™
How Good is Your Time Management? – Discover time management tools that can help you
Managing Your Email Before It Manages You, with Mike Song (P) – Expert Interview
Declutter! – Coaching Clinic
Overcoming Procrastination – Bite-Sized Training™
The Art of Being – Coaching Clinic
Get Productive! (P) – Learning Stream
Mindset for Success (P) – Learning Stream
Essential Time Management – Bite-Sized Training™
Time for Me – Coaching Clinic
A Generous Gift – Coaching Clinic
Out with the Old…In with The New – Coaching Clinic
Time Management Audit – Bite-Sized Training™
Using Your Extra Day – Coaching Clinic

Stress Tools

Stress Management, Introduction to
Stress Site, Mind Tools
Stress Diaries – Identifying short term stress
Performance Planning – Planning ahead to reduce stress
Performing Under Pressure, with Dr Don Greene (P) – Expert Interview
Physical Relaxation Techniques – Deep breathing, PMR, relaxation response
Imagery – Mental stress management
Anger Management – Channelling anger effectively
How Good Is Your Anger Management? – Controlling your anger before it controls you
Managing Your Boundaries (P) – Ensuring that others respect your needs
Beating Self-Sabotage (P) – Recognizing and overcoming it
Are You a Positive or Negative Thinker? – Learn about – and change – How you think
Thought Awareness, Rational Thinking and Positive Thinking
Why can I never say NO? – Coaching Clinic
Building Self-Confidence – Preparing for success!
Will I be any good at this? – Coaching Clinic
Job Analysis – A tool for managing work overload
Shape Your Self, by Martina Navratilova (P) – Book Insight
How to Relax After a Hard Day (P) – Leaving Work at Work
Rest, Relaxation and Sleep (P)
Sleep, Getting a Good Night’s Sleep – Starting each day fresh, and full of energy
Toffler’s Stability Zones (P) – Finding peace amid chaos
Ready for a Real Vacation? (P) – Preparing to make the most of your precious time
Burnout Self-Test – Checking yourself for burnout
The Breaking Point
Stressed? Me!!… How to survive the holiday season – Coaching Clinic
Let go a little – Coaching Clinic
The Stories That Run Our Lives – Coaching Clinic
Declutter! – Coaching Clinic
Stress Busters – Bite-Sized Training™
Where’s My Enthusiasm? – Coaching Clinic
Mindset for Success (P) – Learning Stream
Get Over It! – Coaching Clinic
The Benefit of the Doubt – Coaching Clinic
A Pick-Me-Up – Coaching Clinic
Enjoy the Journey! – Coaching Clinic
Time for Me – Coaching Clinic
A Generous Gift – Coaching Clinic
Beating the Seasonal Blues – Coaching Clinic
Don’t Take It Personally – Coaching Clinic
Do Something Different – Coaching Clinic
Please Yourself – Coaching Clinic
All Work and No Play – Coaching Clinic
Live Your Passion – Coaching Clinic

Communication

Communication Skills, Introduction to
Communications Planning (P) – Getting the right message over, in the right way
Monroe’s Motivated Sequence (P) – Perfecting the call to act
The Rhetorical Triangle – Making your writing credible, appealing and logical
Body Language – Understanding non-verbal communication
Making a Great First Impression
Assertiveness – Getting what you want or need by working WITH people, not against them
Effective Email
Writing Skills – Before you write it down, know this
Giving and Receiving Feedback – Keeping team member performance high, and well-integrated
360° Feedback (P) – Encouraging teamwork and improving performance (sometimes!)
Charts and Graphs – Choosing the right format
AIDA: Attention-Interest-Desire-Action – Inspiring action with your writing
Active Listening – Hear what people are really saying
Empathic Listening (P) – Going beyond active listening
Neuro-Linguistic Programming (P) – Achieving excellence in communication
Jargon Busting (P) – Communicating without creating barriers
Questioning Techniques – Asking questions effectively
Keep It Simple (P) – Avoiding confusion and complexity
Powers of Persuasion (P) – Understanding the dos and don’ts of persuading
Better Public Speaking and Presentations
Delivering Great Presentations – Communicating effectively with the right delivery, content and slides
Speaking to an Audience – Communicate complex ideas successfully
Managing Presentation Nerves – Coping with the fear within
The Presentation Planning Checklist
Role Playing (P) – Preparing for difficult conversations and situations
Thinking On Your Feet – Staying cool and confident under pressure
Dealing With Unfair Criticism (P) – Responding calmly and rationally to unwarranted criticism
Chunking (P) – Grouping information so it’s more easily understood
Ice Breakers (P) – Easing group contribution
Running Effective Meetings
The Role of a Facilitator – Guiding an event through to a successful conclusion
The Johari Window– Helping people understand one-another
Concept Attainment (P) – Reaching a shared understanding of important ideas
Value Proposition, Creating a (P) – Communicate your benefits simply
Business Story-Telling – Using stories to inspire
Communicating Internationally (P)
Communicating in a crisis (P) – Don’t shut down communication
Delivering Bad News (P) – Terminating employment honestly, respectfully and with dignity
Conflict Resolution – Resolving conflict rationally and effectively
Cross-Culture Communication (P)
Cross-Cultural Business Etiquette – Learning the ins and outs of global business
Written Communication – Bite-Sized Training™
Who Cares What Other People Think? – Coaching Clinic
Giving Better Presentations – Bite-Sized Training™
Assertiveness – Bite-Sized Training™
Whoever Tells the Best Story Wins, with Annette Simmons – Expert Interview
Communicate! (P) – Learning Stream
Crucial Conversations, by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (P) – Book Insight
Listen! – Coaching Clinic
Networking Skills – Bite-Sized Training™
The Power of Body Language, by Tonya Reiman (P) – Book Insight

Creativity

Creativity Skills, Introduction to
Brainstorming – Generating many radical ideas
Reverse Brainstorming – A different approach to brainstorming
Starbursting – Understanding new ideas by brainstorming questions
Charette Procedure – Brainstorming multiple ideas with multiple stakeholders
Crawford’s Slip Writing Method (P) – Gathering ideas from many contributors
Random Input – Making creative leaps
metaphorical Thinking (P) – Using comparisons to express ideas and solve problems
Provocation – Carrying out thought experiments
Reversal – Improving products and services
SCAMPER – Generating new products and services
Attribute Listing – Creating new products and services
Synectics (P) – A backstop creativity process
Kano Model Analysis (P) – Developing products that delight
Reframing Matrix, The – Generating different perspectives
DO IT – A simple process for creativity
TRIZ – A powerful methodology for creative problem-solving
Practical Innovation (P) – Managing ideas effectively
Generating New Ideas – Think differently and spark creativity
Developing Mental Toughness, by Graham Jones and Adrian Moorehouse (P) – Book Insight
You, Inc, by Harry Beckwith and Christine Clifford Beckwith (P) – Book Insight
Think Big, Act Small, by Jason Jennings (P) – Book Insight
Get Creative! – Bite-Sized Training™
A Generous Gift – Coaching Clinic
Fooled by Randomness, by Nassim Nicholas Taleb (P) – Book Insight
How to Have Better Ideas, with Andrew Razeghi (P) – Expert Interview
Myself and Other More Important Matters, by Charles Handy (P) – Book Insight

Learning Skills

Information Skills, Introduction to
Mind Maps – Taking notes effectively
Cornell Note Taking (P) – Another good note-taking approach
Speed Reading
Reading Strategies – Reading quickly by reading intelligently
SQ3R – Fully absorbing written information
Review Techniques – Keeping information fresh in your mind
Learning styles – Learn in the way that suits you
4MAT (P) – Delivering instruction everyone understands
The Conscious Competence Ladder – Making learning a more satisfying process
The Complete Idiot’s Guide to Knowledge Management, by Melissie Clemens Rumizen (P) – Book Insight
Read Smarter: Consuming Information More Efficiently – Bite-Sized Training™
Learning Strategies – Bite-Sized Training™
Introduction to Memory Techniques
The Link and Story Methods – Remembering a simple list
The Number/Rhyme Mnemonic – Remembering simple ordered lists
Th

Delivery Method

– After your purchase, you’ll see a View your orders link which goes to the Downloads page. Here, you can download all the files associated with your order.
– Downloads are available once your payment is confirmed, we’ll also send you a download notification email separate from any transaction notification emails you receive from coursesblock.com
– Since it is a digital copy, our suggestion is to download and save it to your hard drive. In case the link is broken for any reason, please contact us and we will resend the new download link.
– If you cannot find the download link, please don’t worry about that. We will update and notify you as soon as possible at 8:00 AM – 8:00 PM (UTC 8).

Thank You For Shopping With Us!