Strategic Negotiation
By: Mike Figliuolo
Duration: 47m 19s
Released: September 17, 2015
Description:
Focusing on metrics is key to achieving your desired business results—but it can be difficult to determine which metrics actually matter. In this course, learn how team measurement works, why measuring performance is beneficial, how to measure, and how to apply it to specific functions across the value chain. Mike Figliuolo shares an approach for thinking about and conducting measurement, and discusses various types of reporting. Plus, he provides examples of key metrics you can use to gauge the performance of the vast majority of business functions including sales, operations, finance, and all major support functions.
Contents:
- Introduction 1m 1s
- 1. Assess the Situation 13m 3s
- 2. Gather Data 9m 10s
- 3. Make a Deal 9m 25s
- 4. Measure and Adjust 8m 46s
- Conclusion 5m 54s
Author:
Mike Figliuolo is the founder and managing director of thoughtLEADERS, LLC, a professional services training firm specializing in leadership development. He is a nationally recognized speaker and blogger on the topics of leadership, communications, decision-making, problem solving, and other critical business skills. An honor graduate from West Point, Mike served in the US Army as a combat arms officer. Before founding his own company, he was an assistant professor at Duke University, a consultant at McKinsey & Company, and an executive at Capital One and Scotts Miracle-Gro. He is the author of One Piece of Paper: The Simple Approach to Powerful, Personal Leadership (www.onepieceofpaper.com), Lead Inside the Box: How Smart Leaders Guide Their Teams to Exceptional Results (www.leadinsidethebox.com), and The Elegant Pitch: Create a Compelling Recommendation, Build Broad Support, and Get it Approved (www.elegantpitch.com). Mike’s blog and the programs he teaches can be found at www.thoughtleadersllc.com.
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