How to Write Terrific Training Materials: Methods, Tools, and Techniques
By: Jean Barbazette
Publisher: Pfeiffer (2003)
Pages: 302
Format: Ebook (PDF)
Description
Now you can access Jean Barbazette’s systematic process for creating winning training materials that will help raise your skills to the next level. The book is filled with easy-to-use tools and templates that answer all the questions trainers, course designers, and subject matter experts (SMEs) have about what it takes to develop training materials and how they can easily create the best training program in the shortest amount of time.
“Jean is a master at providing her readers with new ideas and innovative approaches to the art of delivering excellent learning solutions. Our field has gone through so many changes and Jean is on top of them and out in front all at the same time. Bravo!”
—Beverly Kaye, founder/chairman of the board, Career Systems International and coauthor of Help Them Grow or Watch Them Go
“Barbazette has done it again: she has made your job easier with step-by-step guidelines for developing training materials. Jean covers the entire process in her typical easy-to-follow manner, simplifying the complicated and making you the hero! Don’t miss this one!”
—Elaine Biech, ebb associates inc. and author of The Business of Consulting
“Once again master trainer Barbazette has provided an elegantly simple, step-by-step guide to what can often be the most tedious part of the training process: writing training materials that support and expand a learner’s results. Both seasoned professional and newcomer will find this an easy-to-follow guide and valuable resource to be used over and over.”
—Eileen McDargh, president, McDargh Communications, and author of Talk Ain’t Cheap — It’s Priceless
“Barbazette is back to fill another gap in the training literature. This extensive work on how and when to write training materials is chock-full of templates and other tools. Systematic and thorough, this is an exceptional guide for those wanting to efficiently create successful training interventions.”
—Jane Bozarth, Ed.D., eLearning Coordinator, State of North Carolina and author of Better Than Bullet Points
About the Author
Jean Barbazette is founder of The Training Clinic, a consulting firm based in Seal Beach, California.
Table of contents
Website Contents xix
Acknowledgments xxiii
Introduction xxv
Chapter 1 Overview of the Design Process 1
Essential Steps in the Training Design Process 2
Where Materials Development Fits into the Design Process 3
A Ten-Part Training Plan to Use as a Blueprint for Materials Development 4
How to Present a Training Plan to Management and Gain Approval 7
Next Steps 7
Chapter 2 Objectives for Writing Projects 9
Instructional Objectives Versus Objectives for Training Program Materials 10
Write Instructional Objectives 10
Four Characteristics of Instructional Objectives 10
Four Elements of Well-Written Objectives for Training Program Materials 14
Sample Objectives for Writing Materials 16
Next Steps 18
Chapter 3 Use the Writing Process 19
Assess Your Writing Skills 20
Use Four Steps to Organize Your Ideas 21
Next Steps 28
Chapter 4 What Are the Best Training Methods? 29
Select the Best Learning Experiences 31
Select the Appropriate Technical Training Methods to Promote Recall and Application 36
Select the Best Audiovisual Support for Materials Design and Delivery 40
Pace Training Methods to Avoid Boredom 42
Determine How Much Practice Is Needed to Learn a Skill 45
Sequence Training Methods Using a Situational Training Model 48
Describe How the Materials Development Process Changes Based on Classroom Versus e-Learning Delivery 51
Next Steps 52
Chapter 5 Develop Materials for Learning Activities 57
Write Three Types of Materials, Depending on the Purpose 59
Use a Seven-Step Process to Design Learning Activities 60
Adapt, Modify, or Create New Learning Experiences 65
Create Discovery Learning by Developing Five Adult Learning Steps to Process Any Learning Activity 68
Distinguish the Use of Different Types of Handout Materials 72
Edit Materials to Address Content and Format Issues 73
Develop Effective and Lean Job Aids 75
Use Different Graphic Looks to Enhance Training Materials 80
Next Steps 87
Chapter 6 Develop Learning Activities to Acquire Knowledge and Skill and to Influence Attitudes 89
Application Sharing 91
The Case Study Method 94
How to Develop a Case Study 106
Discussion or Chat 121
Games and Simulations 124
In-Basket Exercises 132
Interviews 134
Jigsaw Learning, Teaching Learning Teams, Teaching Projects 135
Polling 138
Task Force Projects 138
Writing Tasks 143
Session Starters and Energizers 145
Next Steps 147
Chapter 7 Develop Learning Activities to Acquire Knowledge 149
Lecture 151
Learning Tournaments 155
Self-Study Materials, Printed Resources, and Information Search 157
Course Pre-Work 158
Study Groups 160
Observation, Field Trips, and Video 160
Demonstrations 162
Tests 163
Next Steps 163
Chapter 8 Develop Learning Activities to Acquire Skill 165
Practice and Return Demonstrations 170
Role Play/Skill Practice 173
Next Steps 174
Chapter 9 Develop Learning Activities to In fluence Attitudes 177
Empathy Role Play 179
Inquiry-Oriented Discussions 183
Self-Assessments and Inventories 186
Behavior Modeling 191
Next Steps 194
Chapter 10 Develop Assessments and Tests 195
Why Write Tests? 197
Do We Need to Test? Criteria for Testing 197
Skill Performance Tests 198
Knowledge Tests 199
Test Development Steps 199
Test Reliability 206
Test Validity 207
Skill Performance Rating Systems 209
Next Steps 220
Chapter 11 Develop a Lesson Plan or Leader’s Guide 221
Contents of Lesson Plans 222
Types of Lesson Plans 222
Chapter 12 Design Effective Visual Support 233
Flip Charts, Whiteboards 237
Design Slides with Power 239
Color Psychology 239
Transition and Build Checklist 240
Video Scripting 241
Converting Classrom Training for e-Learning 246
Bibliography 251
About the Author 253
Index 255
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