Negotiation Skills
By: Chris Croft
Duration: 2h 12m
Released: July 18, 2017
Description:
Negotiation skills aren’t just important for the sales professionals among us. With a little practice, anyone can learn the simple rules of negotiation to get a great deal on a new car or house, or achieve greater success at work by getting better deals with suppliers, customers, and even colleagues. In this course, master negotiator Chris Croft walks through all the phases of a negotiation, from deciding to negotiate to closing. Chris discusses how to plan your negotiation and calculate your opening offer. Plus, he takes you through a series of specific negotiation tactics, demonstrates how to come to a win-win situation through the use of trading, and goes into how to close the deal.
Topics include:
- Why we avoid negotiating
- When you should think about negotiating
- Planning your negotiation
- Calculating your opening offer
- Leveraging different negotiation tactics
- How to trade
- Closing
- Determining if you should walk away
Contents:
- Introduction
- 1. Decide to Negotiate
- 2. Planning Your Negotiation
- 3. Opening Offers
- 4. Tactics
- 5. Trading
- 6. Closing Conclusion
Author:
Lecturer turned thought leader Chris Croft has trained 80,000 people in project management and leadership.
Chris Croft comes from an operations background, having earned an engineering degree from Cambridge, qualified as a chartered engineer, and worked as a senior manager in manufacturing for ten years. He earned an MBA and worked as a university lecturer at Bournemouth University Business School for four years before starting his own training company in 1992. Since then, he has trained over 80,000 people, and his free email tips are sent to over 10,000 people.
His company, The Croft Management Centre, runs training courses in managing projects and schedules, sorting out problem teams, being a good boss, negotiating, and presenting. He also runs accredited management training for individuals and groups. The center’s website, www.chriscrofttraining.co.uk, offers a tip of the day, free email tip of the month, and free instant guides. Chris has also created numerous free iPhone and android apps.
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