Get the best from every conversation
How to Communicate Effectively
Learn how to get better results in virtually any situation where you’d like to have more influence or impact. This illuminating and informative course outlines the principles of Effective Communication, and shows you how to build your skills.
It explains clearly how to structure your conversations to engage others and get the outcomes you want. The video role-plays also show why our attempts to communicate often fail, and how to avoid the pitfalls.
You’ll learn how to prepare for an important conversation and how to deliver even the most difficult message with confidence and sensitivity.
By the end of the course, you’ll have new insights to refresh your communications; you may well be thinking, “I wish that I’d been taught this in school.”
As the different aspects are explained via our video lectures, each section is supported by downloadable exercises and other resources to help you revise and consolidate the learning.
More than talk
We all know of people who can talk a lot but say very little. At the other end of the spectrum, there are those whose uttering and emails are so terse that you have trouble deciphering them.
Empathetic and effective communication requires sensitivity and lightness of touch, and you can learn how to develop all the skills you need so that others will want to engage with you and hear what you have to say.
Even difficult messages can be delivered without needless pain and unpleasant reactions. All it takes is the know-how.
This course features easily learned elements of effective communication, supported by practical exercises, all clearly explained.
The presenter is Barry Winbolt, lecturer and psychotherapist. The course is based on his 30 years’ experience of helping people to improve their communications, relationships, and performance in many different settings and cultures.
He’ll take you through what it means to communicate well and:
- How to set the scene for maximum engagement
- That your attitude comes before success
- How to listen with empathy and build rapport
- Why ‘less is more’ when the message is right
- That you must be congruent and mean what you say
- Matching the verbal and non-verbal parts of the message
- How to tell people things they might not want to hear
- How to plan your message for maximum effect
- How to follow up on a conversation.
Communicating so that your message is understood as intended is an essential skill. It’s never too late to start, and you’ll also be taking steps to improving your life.
Student Testimonials
“This is really valuable information. Thanks so much for all the detail on how to communicate my ideas. I learnt a lot, thank you so much for such valuable information. EXCELLENT!” Cesar L.
“Good course that gives you the basics and tools of good and effective communication.” Abdal A-H
“The narrator’s lifetime experience in communication is obvious. He has the ability to make himself understood in a very structured and easy-going way. Full of examples. Thank you.” Alina P.
“This course was wonderful. I loved the elements of communication.” Carmen V.
“Really outlines the basics of what is needed in an effective conversation. Not all conversations move in the same direction or pace so this really points out what is required.” Vincent K.
Your Instructor
There’s always something you can do if you have the right information and the right guidance. I provide personal and professional training and coaching to help you get a better handle on yourself, a relationship, and life in general.
My strapline “Life doesn’t have to be like that” comes from the idea that – given the right information and a bit of encouragement – we can fix a lot of life’s irritants ourselves.
My courses always include plenty of practical advice that you can apply right away. I use a solution-focused, problem-solving approach because I want everything I deliver to be useful, practical, and effective.
Course Curriculum
How to be a Better Communicator
Introduction and Welcome
Introduction and welcome (2:02)
Study guide – How to get the most from the course
2. It’s Not Just Talk
Communication and intent (3:40)
Five Elements of Communication (2:51)
What shapes a communication? (3:43)
Four main types of communication (3:24)
Section 2 Progress Quiz
3. Setting the Scene for Conversation
Making communication fit for purpose (2:03)
It’s not just about words (3:54)
Put the relationship first (2:57)
Empathy and Rapport (3:02)
Section 3 Progress Quiz
4. You Are Your Message
Self awareness (2:08)
What makes a meaningful conversation? (2:37)
Confidence and Congruence (2:39)
Section 4 Progress Quiz
5. Telling People Things They Might Not Want to Hear
The importance of listening effectively (2:06)
The use of questions (2:30)
The art of summarising (2:52)
Beginning a sensitive conversation (4:46)
5 Progress Quiz
6. Positive Communication and Checks and Balances
Staying on track in a conversation (2:32)
Barriers to understanding (4:58)
7. Summary and Assessment Quiz
Course Summary – what we’ve covered (3:42)
Closing Quiz
More resources, links and information
Request your Course Completion Certificate
Access download Barry Winbolt MSc.(Tr) – How to be a Better Communicator at coursesblock.com right now!
Delivery Method
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